Childline India Foundation
Safeguards children nationwide, operating a toll-free emergency helpline, rescuing and rehabilitating children in distress, and providing humanitarian services
- Bronze Certified 2023
- FCRA
- 80G
About
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Headquarters
Mumbai, Maharashtra
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Since
1999
CHILDLINE India Foundation (CIF) is the official agency under the Union Ministry of Women and Child Development responsible for establishing, managing Read more, and overseeing the nationwide CHILDLINE 1098 service. This service is a toll-free emergency helpline available 24/7 to provide aid and assistance to children in need. As a non-profit organisation, CIF is dedicated to the protection and welfare of children in India. Its work includes rescuing and rehabilitating children in distress, providing counselling services, and advocating for child rights. Through collaborations with Government agencies, NGOs, and communities, CHILDLINE India Foundation strives to ensure the well-being and safety of children throughout the country.
Demographies Served
Cause Area
Sub Sector
Impact
Childline India Foundation (CIF) has created an impact by handling 90 million calls since its inception, with 7 million calls received annually, covering 573 districts, and establishing 138 Child Help Desks at railway stations, providing essential aid, support, and protection to countless children in need across the country.
Programs
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The CHILDLINE Service
At CHILDLINE, the action process begins with a call to the CHILDLINE 1098 helpline, available 24/7. The call is received at the CHILDLINE centre, where details are collected, and necessary units are mobilized. The CHILDLINE team aims to reach the distressed child within 60 minutes for immediate rescue. After the rescue, CHILDLINE works with stakeholders such as police, child protection boards, social workers, and counsellors. The consent and participation of the child are valued throughout the process. To ensure ongoing safety, CHILDLINE provides long-term rehabilitation and conducts follow-ups, including meeting the child's family or visiting shelters if necessary.
Impact Metrics
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Total Number of Calls Received
Year-wise Metrics- 2016-17 14575554
- 2017-18 12209103
- 2018-19 10118556
- 2019-20 8240949
- 2020-21 5788248
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Number of Childline Locations Covered
Year-wise Metrics- 2016-17 412
- 2017-18 420
- 2018-19 464
- 2019-20 599
- 2020-21 598
Leadership Team
Demographics & Structure
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No. of Employees
100+
M&E
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Internal, External Assessors
No
Policies
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Ethics and Transparency Policies
No
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Formal CEO Oversight & Compensation Policy
No
Political & Religious Declarations
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On Affiliation if any
No
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On Deployment Bias if any
No
Registration Details
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PAN Card
AAATC2486J
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Registration ID
F - 21743
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VO ID / Darpan ID
MH/2014/0073251
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80G
AAATC2486JF20074
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FCRA
83780693
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CSR Registration Number
Not Available
Location
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Headquarters
B-1101, 11th Floor, Ratan Central, Dr.Babasaheb Ambedkar Road, Parel East, Mumbai, 400012
Directions
Other Details
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Parent Organisation
Childline India Foundation
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Type & Sub Type
Non-profit
Society
Website
Financial Details
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2018-19
IncomeRs.305,190,988ExpensesRs.305,190,988Admin ExpensesRs.20,962,679Program ExpensesRs.284,228,309Tip: Click on any value above to exclude it. -
2019-20
IncomeRs.364,424,856ExpensesRs.364,424,856Admin ExpensesRs.25,238,655Program ExpensesRs.339,186,201Tip: Click on any value above to exclude it. -
2020-21
IncomeRs.335,489,131ExpensesRs.335,489,131Admin ExpensesRs.23,072,594Program ExpensesRs.312,416,537Tip: Click on any value above to exclude it.