Oxygen, Ambulances & Helpline

Everyone of us knows at least a few among our friends and family who have been affected by Covid-19. With the second wave taking us by storm our health systems are reeling under the stress and enormity of the crises. 

There is a never ending need for patients to be connected to the Health system. In the meantime, while they are waiting to get relief they need oxygen cylinders, Oxygen concentrators, ambulances ...sadly even hearse services. 

Even more acute is the problem for the underprivileged with huge information asymmetries.

For the past one-year Gubbachi has been working very closely with the Mercy Mission program for humanitarian aid for Covid relief. We, at Gubbachi, are extending all the support required by the team to reduce the chaos and suffering on the field.

Mercy Mission's following programs have consistently alleviated pain and suffering on ground.

Mercy Helpline: Available 24/7 receives the distress call and routes it to respective verticals. Several volunteers and recruited staff manning the helpline. 

Mercy Oxygen: With an of 600+ cylinders available from the previous campaign last year during Covid first wave the same are currently being recycled but the demand for oxygen has increased manifold. From supporting several hospitals to assisting individuals in distress all are being assisted. The inventory for oxygen Cylinders and concentrators are being added to meet the demand.

Mercy Ambulance: Seven Ambulances are running free of cost for the poor, two of which have the capacity to be turned into well-equipped ICU on Wheels. With the increase in the number of Covid19 cases, one of the repercussions being an exponential increase in the calls to our Helpline, there is a dire need to step up and strengthen the system of triaging patients. In this regard ambulances juxtaposes between home and hospital for a patient suffering from hypoxia and other Covid related symptoms. Ambulances are also being provided for hearse service

Mercy Plasma: Conduct antibody tests and connect donors to those in need.

For Hospital Bed or other related queries: the back end team coordinates with BBMP, hospitals and other war rooms to help out in this regard.

Averaging 5100 calls per day in the last week, 2700 were unique callers serviced by 28 agents. 

For oxygen cylinders out of total request for 1459 cylinder requests this month 780 were fulfilled. 

Ambulance services have imparted for 100 services in the month of April.

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