Support Tribal Population in Koraput: Strengthening Healthcare Accessibility with Call4Svasth

Nestled in Odisha's serene hills, Koraput's tribal communities face unique challenges in accessing timely healthcare. While the Government of India’s primary health centers and sub-centers work tirelessly to serve these remote populations, the region's difficult terrain, scattered villages, and seasonal disruptions often limit timely access to care.

Call4Svasth: A Complementary Solution to Support Existing Infrastructure

Call4Svasth (C4S), a transformative telecare initiative by Swasti, supplements the existing healthcare services with a unique "phygital" model, ensuring last-mile access to healthcare and strengthening the continuum of care.

How Call4Svasth Enhances Healthcare Access:

Localized Telehealth with Personalized Support: While national programs like e-Sanjeevani and Tele-MANAS provide crucial telehealth services, Call4Svasth focuses on hyper-localized tele-care led solutions tailored to the specific needs of underserved tribal communities. By leveraging basic telephony and WhatsApp, C4S ensures care is available in the preferred language of the community, fostering better understanding and trust without requiring advanced infrastructure.

Community Health Workers (CHWs): Unlike remote-only models, C4S embeds on-ground Community Health Workers from within the community as trusted facilitators. CHWs provide critical last-mile support by building relationships, enabling timely follow-ups, and ensuring individuals can seamlessly access government health schemes and services.

Comprehensive, Multi-Lingual Care with a Continuum of Support:

• Telehealth Consultations: C4S complements existing telemedicine programs by providing free consultations from trained nurses and doctors, prioritizing the unique regional health challenges and language preferences of the community.
• Mental Health Tele-Counseling: In alignment with national mental health initiatives like Tele-MANAS, C4S extends its reach to remote communities by offering trusted, culturally sensitive counseling for stress, anxiety, and mental health concerns.
• Linkages to Government Schemes: C4S bridges awareness and access gaps by proactively connecting beneficiaries to existing government programs, ensuring they benefit fully from the public health system.

Addressing Barriers to Care in Partnership with Existing Systems:

While public health facilities like Koraput’s district hospital and primary health centers provide vital services, geographical and logistical challenges can hinder immediate access. C4S plays a complementary role in:

• Reducing Travel Burdens: Immediate access to remote consultations minimizes the need for long, costly journeys for minor ailments.
• Bridging Knowledge Gaps: C4S supports community members by connecting them with preventive care education, mental health awareness, and referral pathways to existing government facilities.
• Fostering Early Care-Seeking Behavior: By addressing health concerns at an early stage, C4S reduces the risk of complications, ensuring timely utilization of nearby healthcare infrastructure.

Your Contribution Makes a Difference

By supporting Call4Svasth, you strengthen an auxiliary healthcare service that collaborates with public health infrastructure to reach remote tribal populations effectively.

Donation Package Options:

• Per person: 264 INR
• Per household (4 people): 1,056 INR

Package Benefits:

• Unlimited Free Teleconsultations (8 am - 8 pm)
• Personalized Care Plans (in preferred languages)
• Continuum of Care (follow-up consultations)
• Preventive Health Education (seasonal and common health concerns)
• Dedicated Nursing Support for health-related queries

Impact Story:

Sivudu, a 54-year-old suffering from cataracts and persistent pain, initially hesitated to seek help. With C4S’s guidance and connection to the right care pathway, he underwent successful surgery at an appropriate healthcare facility. Inspired by his recovery, others in his village sought care, demonstrating the power of collaborative healthcare solutions.

Together, we can support healthier communities in Koraput by complementing and amplifying the efforts of the existing public health infrastructure. Every contribution helps bridge the last-mile gap in healthcare access.

The Community Needs You – Join Us in Empowering Healthcare for All!